Terms & Conditions

Terms governing the use of our website and the purchase of floral products and services from Solros Ateljé.

Last updated: 25 July 2026  |  Applicable law: Kingdom of Sweden

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website rimpainter.xyz and any purchase of products or services from Solros Ateljé AB ("Solros Ateljé", "we", "us"), a company registered in Sweden (org.nr 559284-7316) with its registered address at 42 Södra Förstadsgatan, 211 43 Malmö, Sweden.

By placing an order or using our website, you agree to these Terms. If you do not agree, please do not use our services.

2. Company Information

3. Products and Services

Solros Ateljé offers seasonal bouquets, flower subscriptions, wedding and event florals, and related floral services. All products are handmade using fresh, seasonal flowers composed on demand. Because flowers are natural products, the exact appearance may vary from photographs on our website. We reserve the right to substitute stems of equal or greater value when specific flowers are unavailable due to seasonality or supply.

4. Ordering

Orders may be placed by phone, email, through our contact form, or in person at our atelier. An order is confirmed when we send you a written confirmation (email or SMS). We reserve the right to decline orders if products are unavailable or if delivery is not feasible to your area.

Prices displayed on our website are in Swedish Kronor (SEK) and include 25% Swedish VAT (moms) unless otherwise stated. Delivery fees are quoted separately at the time of order.

When ordering online or by email, you will receive order confirmation before we begin composing your arrangement, in accordance with the Swedish Distance Contracts Act (Distansavtalslagen, SFS 2005:59).

5. Payment

Payment is accepted by Swish, bank transfer, and major credit/debit cards. Payment is due at the time of order unless otherwise agreed for event contracts. For event and wedding bookings, a 30% deposit is required to secure your date, with the balance due 14 days before the event.

6. Flower Subscriptions

Subscriptions are billed per delivery at the agreed frequency (weekly, fortnightly, or monthly). You may pause, skip, or cancel your subscription at any time by contacting us at least 48 hours before your next scheduled delivery. Paused subscriptions do not incur charges. Subscription prices include free delivery within central Malmö unless otherwise stated.

7. Delivery and Pickup

We offer same-day delivery in central Malmö for orders placed before 12:00 on weekdays (Tuesday–Saturday). Extended delivery to Lund, Helsingborg, and other Skåne municipalities is available on scheduled days. Delivery times are estimates and not guaranteed.

Studio pickup is available during opening hours at 42 Södra Förstadsgatan at no additional charge.

It is the customer's responsibility to ensure someone is available to receive the delivery. If delivery cannot be completed, we will attempt to contact the recipient. Re-delivery may incur an additional fee.

8. Cancellation and Refunds

Because our products are perishable and made to order, the right of withdrawal under the Distance Contracts Act (Distansavtalslagen) and the Consumer Purchase Act (Konsumentköplagen, SFS 2022:260) does not apply to fresh flower orders once production has begun.

Cancellations made more than 24 hours before the scheduled delivery or pickup date will receive a full refund. Cancellations within 24 hours may be subject to a cancellation fee of up to 50% of the order value to cover flowers already ordered.

Event contracts have separate cancellation terms outlined in the individual service agreement.

If you receive flowers that are damaged or not as described, contact us within 24 hours with photographs at [email protected]. We will offer a replacement or partial/full refund at our discretion, in accordance with the Consumer Purchase Act.

9. Event and Installation Services

Event and installation floral services are governed by a separate written agreement detailing scope, pricing, timeline, and cancellation terms. A consultation is required before booking. Deposits are non-refundable within 60 days of the event date unless we are able to reallocate the date.

10. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Solros Ateljé AB and protected by Swedish and international copyright law (Upphovsrättslagen, SFS 1960:729). You may not reproduce, distribute, or use our content without written permission.

11. Limitation of Liability

Solros Ateljé is liable for direct losses arising from our breach of these Terms or negligence, to the extent permitted by Swedish law. We are not liable for indirect losses, loss of profit, or events beyond our reasonable control (force majeure), including extreme weather affecting flower supply or delivery.

Our total liability for any claim shall not exceed the value of the order in question.

12. Personal Data

We process personal data in accordance with our Privacy Policy and applicable Swedish data protection law, including the GDPR and the Swedish Data Protection Act (Dataskyddslagen, SFS 2018:218). For questions about data processing or to exercise your rights, contact [email protected] or the Swedish Authority for Privacy Protection (IMY) at www.imy.se.

13. Consumer Disputes

If you are a consumer and have a complaint, please contact us first at [email protected] or +46 40 12 48 70. If we cannot resolve the dispute within a reasonable time, you may refer it to:

You may also contact your local consumer guidance bureau (kommunens konsumentvägledning) or Konsumentverket at www.konsumentverket.se.

EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Kingdom of Sweden. Any disputes shall be subject to the exclusive jurisdiction of the Swedish courts, with Malmö District Court (Malmö tingsrätt) as the court of first instance for consumer disputes, unless mandatory consumer protection rules in your country of residence provide otherwise.

15. Changes to Terms

We may update these Terms from time to time. Changes take effect upon posting on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated Terms. For existing subscription customers, material changes will be communicated by email at least 14 days before they take effect.

16. Contact

For questions about these Terms, contact us at: